Privacy policy

  • Service for members
  • Privacy policy

The Korea International Freight Forwarders Association (hereinafter referred to as KIFFA) establishes and discloses the following personal information handling guidelines in order to protect the personal information of information subjects in accordance with Article 30 of the Personal Information Protection Act and to promptly and smoothly handle related grievances.
KIFFA's privacy policy may be changed according to changes in government laws and guidelines, our terms and conditions and internal policies, and any changes will be posted on the website immediately.
The table of contents of this Privacy Policy is as follows.

1. Purpose of collection and use of personal information
2. Items of personal information to be collected and methods of collection
3. Period of retention and use of personal information, and destruction
4. Provision and consignment of personal information
5. Matters concerning the installation, operation and rejection of the automatic personal information collection device
6. Measures to secure the safety of personal information
7. User rights and how to exercise them
8. Personal information protection manager and consultation/report
9. Supplement

1. Purpose of collection and use of personal information

KIFFA collects and uses personal information for the following purposes within the minimum scope to provide optimal services to users.

  • 1)Processing related tasks such as customer notice, news delivery, training application and notice delivery, education fee settlement and employment insurance refund report, course registration confirmation and completion certificate printing, and post-service provision
  • 2) KIFFA training guide and other advertising information transmission and marketing activities (e-mail, text message, postal)
  • 3) Collection of personal information when inquiring through website inquiry

2. Items of personal information to be collected and methods of collection

KIFFA collects the minimum personal information necessary to provide information and education for the overall management of companies and institutions by classifying them into essential and optional information.

  • 1) Items of personal information to be collected
    • - Required items
    • name, company name, company phone number, mobile phone number, email (when taking the unemployment insurance refund course) resident registration number, work type, department, position, company phone number, information of the person in charge of education
    • - Optional information
    • department, position, position, fax number, address
    • ※ Difference between required and optional items
      Required items are information necessary to perform the essential functions of the service, and optional items are information that does not affect the use of the service itself, but is additionally collected to provide additional value to users.
      The name, company name, company phone, mobile phone, and e-mail that are required to be collected are used to classify users according to service operation and use the service. There are no restrictions or disadvantages in using the service even if you do not enter the optional items.
  • 2)The following information may be generated and collected in the course of service use or processing.
    Service usage record, access log, cookie, access IP information, bad use record
  • 3)How to collect personal information
    • - Collected through membership application
    • - Collected through the student's application when applying for the training program
    • - Collected through the inquiry content input screen when receiving inquiries from the website customer center

3. Period of retention and use of personal information, and destruction

KIFFA collects and retains personal information only in accordance with the provisions of laws and regulations and the consent of the information subject, and the retention period and use period are within 5 business days from the end of the retention period, except as stipulated in other laws and regulations, and the purpose of processing personal information When the personal information becomes unnecessary, such as achievement, abolition of the service, or termination of the business, the personal information is also destroyed within 5 business days.

However, if the user requests a separate withdrawal, the collected personal information is completely deleted from the hard disk by a method that cannot be reproduced and is processed so that it cannot be viewed or used for any purpose.

  • 1) Period of retention and use of personal information
    • • Member: Until membership withdrawal
    • • Newsletter members: If you request to withdraw your consent after reconfirming your consent every year, it will be destroyed within 5 business days
    • • Inquiry information: As evidence for KIFFA inquiries, separate storage after 3 years of storage
  • 2) How to destroy personal information
    Personal information printed on paper is shredded or destroyed by incineration, and personal information stored in electronic file format is deleted using a technical method that cannot reproduce records.

4. Provision and consignment of personal information

In principle, KIFFA uses customers' personal information only for the purpose of collection and use, and does not disclose it to others or other companies or institutions.
However, for the purpose of sending advertising DMs, we entrust the handling of personal information to an external professional company as follows.

  • 1)List of consigned companies
    Jinju Planning : Printing business cards, booklets, brochures, +82-2-2266-8860
  • 2)Purpose of consignment
    Performing consigned tasks as necessary for providing customers with knowledge information and training programs across management and service operation
  • 3) Items to provide personal information
    Personally identifiable information: name, e-mail, address, telephone, fax, mobile phone

5. Matters concerning the installation, operation and rejection of the automatic personal information collection device

In order to provide personalized and customized services to individuals, KIFFA uses cookies to store and retrieve user information from time to time.
A cookie is a small data package that the server used to operate the website sends to the user's browser and is stored on the hard disk of the user's computer.

  • 1)Purpose of use of cookies
    To analyze user access frequency and visit time, identify number of visits, etc.
  • 2) How to reject cookie settings
    You have the option to install cookies.
    Therefore, you can accept all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.
    Example of setting method (in case of Internet Explorer) : Tools > Internet Options > Personal Information at the top of the web browser

6. Measures to secure the safety of personal information

  • 1)Encryption of personal information
    Customers' personal information is safely protected through encryption solutions during transmission and storage.
  • 2)Establishment of information security system
    The web server is operated by an organization equipped with a complete data center facility system (emergency generator, UPS, constant temperature and humidity, etc.) and a multi-level security system, and is protected against physical intrusion.
    Internally, the server is primarily protected by a firewall and web firewall, and a secondary backup system is prepared to prevent data loss even in case of emergency through a double backup system.
  • 3) Restriction of access to personal information processing system
    Access to personal information is controlled by granting, changing, and erasing records of access to the personal information processing system, and unauthorized access from outside is controlled through an intrusion prevention system and DB access control solution.
  • 4)Minimization of personal information handling staff and training
    Personal information handling personnel are minimized to those who perform personal information management tasks and those who are unavoidable in the handling of personal information for business. We also check and take corrective action if any problems are found.

7. User rights and how to exercise them

Customers may request to view their personal information processed by KIFFA, and may request correction or deletion of errors in their personal information.
However, if the personal information is specified as a collection target in other laws, the deletion cannot be requested.
Complaints are handled through e-mail ( for personal information complaint handling and inquiries.
KIFFA handles personal information that has been canceled or deleted at the request of the user as specified in the period of retention and use of personal information collected by KIFFA, and handles it so that it cannot be viewed or used for any other purpose.

8. Personal information protection manager and consultation/report

KIFFA has a personal information protection officer and a personal information protection officer to protect personal information and handle complaints related to personal information. (Personal Information Protection Act Article 31 Paragraph 1)
If you have any questions regarding personal information, please contact the person in charge below.

  • 1)Person in charge of supervision of personal information protection
    Taek-Gyu Lim, Director, KIFFA
    Telephone : 02-733-8000
  • 2)Person in charge of management of personal information protection
    Yoon-Jin, Cho, Assistant Manager, KIFFA
    Telephone : 02-733-8000
  • 3)Person in charge of personal information protection
    Joong-Hyun Lee, Staff, KIFFA
    Telephone : 02-733-8000
  • 4)Counseling and reporting related to personal information infringement
    The information subject may inquire about damage relief and consultation for personal information infringement to the following organizations.
    • ▷ Comprehensive personal information protection portal (Ministry of Public Administration and Security, KISA commissioned operation)
      Responsibilities: Report personal information infringement, apply for consultation, provide data
      - Website:
      - Telephone : 02-2100-3486
    • ▷ Personal Information Infringement Report Center (operated by Korea Internet & Security Agency)
      - Responsibilities : Report personal information infringement, apply for counseling
      - Website :
      - Telephone :(without area code) 118
    • ▷ Personal Information Dispute Mediation Committee
      - Responsibilities : Personal information dispute mediation application, collective dispute mediation (civil settlement)
      - Website :
      - Telephone : 1833-6972
    • ▷ Supreme Prosecutors' Office Cyber ​​Crime Investigation Team : (without area code) 1301, (
    • ▷National Police Agency Cyber ​​Security Bureau: (without area code) 182 (

9. Supplement

This personal information processing policy was revised on March 18, 2021, and if there are additions, deletions, or modifications of contents due to changes in laws/policy or KIFFA internal policies or changes in security technology, it will be notified through the notice on the KIFFA website.

Reason for change: Addition of personal information protection manager and change of internal policy

Privacy Policy Announcement Date: March 18, 2021